Frequently Asked Questions
What colors do the cribs come in?
Our cribs and beds are available in a variety of colors. Beds can be customized with different-color head and foot boards as well as rail and platform colors. See color palette available on the specific product of interest. Cribs come in the standard confetti color and can also be ordered in several other colors (as shown on each product page).
Where are the cribs made?
All HARD Manufacturing products are produced at our company headquarters in Buffalo, New York. Our cribs and youth beds are 100% Made in the USA.
Do you have cribs with tops?
Yes, our Springfield line of cribs and our Critical Care II cribs have vinyl sides over the head, foot, and side rails. We also offer an optional vinyl top for these cribs if extra security is necessary.
Is HARD Manufacturing FDA compliant and/or ISO certified?
Yes, the company invests significant resources in maintaining the highest quality and safety standards for our manufacturing process, facility and products. Our quality management systems are certified under ISO 13485:2016 and our products are registered and audited by the U.S. FDA as a medical device manufacturer.
Am I able to change my order once it is placed?
We try to accommodate changes, if possible, to customer orders even after they have been processed. For additional information, or to make changes to a specific order, please contact your Sales Representative at 800-873-4273 and we will be happy to assist you.
What sheets do you recommend using with HARD Manufacturing cribs or beds?
Our cribs and beds come in a variety of platform sizes. We offer custom-fitted sheets, made especially to fit the HARD Manufacturing cribs. Please contact Sue at firstname.lastname@example.org or call us at 800-873-4273 for more details.
How do I obtain a service manual for my HARD Manufacturing product?
We are happy to provide our customers with product-specific service manuals and user manuals. Please contact Sue at email@example.com to request either type of manual.
How do I purchase HARD Manufacturing products?
Our sales team will provide you with a quote for the product(s) you are interested in buying. We will need a purchase order from you before processing the order. Please feel free to contact our sales department at 800-873-4273 or go to the Contact Us page on this site.